Top tips for creating a great first impression

– How you dress adds authority, dress up rather than down

– Always have a clean and tidy appearance with customers

– Don’t talk over customers or interrupt

– Be polite and courteous at all times

– Listen carefully to customers and ask for clarification if necessary

– Be confident and clear in your verbal communication

– Take an interest in other people appropriately

– Your website is your shop window, be clear and concise

Steve Thomason MCIM has nearly 20 years significant experience as a marketing consultant in developing dynamic strategic marketing and sales plans, and over 30 years knowledge in implementing eye-catching creative marketing activity across most industry sectors.

To contact call 0116 230 4967 or email steve@agoramc.co.uk